It’s Common to Start as a Family-Style Business. But You Can’t Grow That Way

Ultimately, your success will require you to shed the mom-and-pop style

2 MIN READ

With the demand for remodeling being high, many companies face the need to fill new positions and to look critically at their current work force because what got the company going has become outdated. This sort of realization is essential and not something anyone enjoys doing.

Throw in that many companies start out with a family feel to the workplace. The owners look at the employees as members of “the family.” From the very beginning of the company, this is not good. Try managing family members. It is almost as hard as herding cats.

With increased success and more demands being made on the staff, the situation becomes very apparent. When new employees are brought into a company that is using a more professional approach to hiring, these employees don’t have the history that the existing employees have. That is good in the long run but hard for the existing employees in the short term.

Often the first new hire or two doesn’t work out. They might be too results-oriented and consequently clash with the existing employees. It could be they’re not taking the time to understand the company and what makes it appealing to clients. Existing employees might get upset and leave. That creates concern and stress among the rest of the company.

How can all this be dealt with? The owners need to change from being a mom-and-pop operation to being business people. This change involves making different choices than what they were used to making. It means being aware that they have different choices.

The pains come with lessons. One of the hardest is the need to be objective about the company’s employees. It is a bumpy road, that’s for sure. But it is the only road that will take them to the future they want.


Related Content: Read The Five Stages of Remodeling Growth.

About the Author

Paul Winans

Paul Winans, a veteran remodeler, who worked as a consultant to remodeling business owners, and a facilitator for Remodelers Advantage, is now enjoying retirement. Paul's book, "The Remodeling Life: A Journey from Laggard to Leader" is available on Amazon. Paul can be reached at plwinans@gmail.com

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