These days, it seems everything about running a remodeling business is more difficult than it used to be. There are more regulatory hoops to jump through, more products to learn about, and more office technology to master. Financial risks are higher, personnel issues are trickier — the list goes on.
Mark Richardson is a Senior Research Fellow at the Joint Center for Housing Research at Harvard University, and former co-chairman of Case Design/Remodel and Case Handyman Services. He is the author of the best-sellar "How Fit is Your Business," and "Fit to Grow: 12 Themes For Business Growth."