In this Energy Vanguard blog, Allison Bailes writes, “It’s been cold out lately, so I’ve been talking about heat. Invariably when I talk to people about how heat pumps can keep your home warm in winter, they get a look of bewilderment on their faces and ask how that’s possible. No one ever tells me that they’re confused about how a refrigerator or air conditioner works, even though it’s the same exact process – moving heat from a cooler area to a warmer area.”