Business
Engineering the client experience
Self-described remodeling neophytes Susan Parker and Ed Hynes “lived to rue the day” they almost hired another contractor instead of Greg Antonioli. The Boston-area couple, a college professor and a library director, had a substantial project in mind when they interviewed a remodeler we'll call Roger, as well as Antonioli, president of Out of the Woods Construction and Woodworking, a $1.5 million design/build firm in Arlington, Mass.
11 MIN READ
