Mike Damora

Bad Roof Installations Offer Benefits—for Other Contractors

When roofing contractors screw up, two things happen: the industry gets a bad name and competent contractors get more work. REPLACEMENT CONTRACTOR blogger Mike Damora knows—he sees it all the time.

Bad Roof Installations Offer Benefits—for Other Contractors

When a Good Angie’s List Promotion Goes Bad—Fast

When a Good Angie’s List Promotion Goes Bad—Fast

Edge Out Lazy Competitors by Following Up

How Do You Switch From a One-Legger Sales Style to a Design/Build Model?

Replace the Rehash With Customer Service

Replace the Rehash With Customer Service

Resist the Rut: Change is Key to Steady Growth

Homeowners Prove Increasingly Resistant to One-Call Selling

Taking the Consultative Approach to Sales

Taking the Consultative Approach to Sales

First Dibs: Why Canvassing Leads Are So Attractive

First Dibs

Follow the Money: Figuring Out the Real Purpose of Angie’s List

The Leads Are No Good: What’s at Fault? The Quality of the Lead, or the Expertise of the Sales Rep?

Tale of Two Stores: A Slow Demise vs. Continued Success

Ride & Guide: Assessing Whether Under-Performing Reps Should Stay or Go